Telecaller

Stark Force Pvt Ltd wants to bring on a Telecaller for its Tonk Phatak, Jaipur team. The pay goes up to ₹12,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Active listening and CRM tools
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Job details

• Location: Tonk Phatak, Jaipur, Rajasthan
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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