Non Tech Support Executive - Non Vo...

A new Non Tech Support Executive - Non Vo... role is open at Startek, ITPL Road, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹38,000/month.

In the employer’s words

Non Voice Process Chat Process. 1 - 2 Years Experience Compulsory. | Type : Inbound, International | Languages : English

What the job involves

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary and benefits

The salary for this role is ₹18,000 – ₹38,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: English
• A patient, calm under pressure attitude

Job at a glance

• Location: ITPL Road, Bengaluru, Karnataka
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Startek.