Technical Support Executive

Startek is looking for a Technical Support Executive to join its team in Shivaji Nagar, Bengaluru. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹25,000/month.

Employer’s description

Technical Support Executive. Type : International, Outbound | Languages : English

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• Someone polite and customer-first

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹22,500 – ₹25,000 per month.

Quick facts

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Startek reviews applications regularly.