Telecaller

Starwell Funding Services is hiring a Telecaller in Bk Guda, Hyderabad. The pay goes up to ₹12,000/month. 3 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi and English, Active listening, CRM tools and Typing speed
• Female Only
• Basic English
• Freshers can apply

Job details

• Work location: Bk Guda, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Vacancies: 3

Ready to start? Upload your resume and apply to Starwell Funding Services today.