Banking Collection Salary-15K-25K

Starworld Management wants to bring on a Banking Collection Salary-15K-25K for its Tilak nagar, Delhi team. There are 10 open positions. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Verbal communication, Active listening, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

What the job involves

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Work location: Tilak nagar, Delhi, Delhi
• Work type: Office-based
• Job type: Full time
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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