Office Work Customer Service Execut...

Starx is hiring an Office Work Customer Service Execut... in Sector 17 - Gurgaon, Delhi. The pay goes up to ₹14,000/month. 25 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Inbound Calls Handle Karni Hai . Customer Ko Support Provide Karna Hai.

Compensation

Compensation: ₹13,000 – ₹14,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Typing speed and Active listening
• No English required
• Freshers can apply
• Someone patient and polite

What the job involves

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Sector 17 - Gurgaon, Delhi, Delhi
• Openings: 25
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Starx reviews applications regularly.