Operation Executive

Stayhomestays pvt ltd is looking for an Operation Executive to join its team in Silk Board, Bengaluru. Salary is up to ₹30,000/month.

In the employer’s words

Oversee Daily Operations Of Stayhomestays Nexus. Coordinate Check In And Check Outs. Ensure Room Are Clean, Well Maintained . Cordinate With Housekeeping, Maintanace And Front Office Teams. Manage Pms. Cordinate Ota Platforms. Coordinate With Vendor And Service Providers. Support Sales And Reservation Team During Occupancy. More Than 2 Years Experience Compulsory.

What you get

Salary: ₹24,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, Verbal communication and CRM tools
• Basic English
• More Than 2 Years Experience Compulsory.

What the job involves

As an Operation Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Silk Board, Bengaluru, Karnataka
• Openings: 1
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Stayhomestays pvt ltd.