Customer Care Executive

Stb Technologies Pvt Ltd is hiring a Customer Care Executive in Bahadurgarh, Jhajjar. The team is filling 4 vacancies. You can earn up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Responsible For Assisting Customers With Product Enquiries, Complaints, Service Requests, Warranty Information, And After-Sales Support For Electronic Products. Languages : Malayalam, Telugu, Kannada, English, Hindi

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Kannada, Malayalam, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Telugu, Kannada, English, Hindi
• A customer-first, patient attitude

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Job at a glance

• Work location: Bahadurgarh, Jhajjar, Haryana
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Stb Technologies Pvt Ltd today.