Field Executive

Join Steel City Services Pvt Ltd as a Field Executive in Wakad, Pune. There are 2 open positions. The pay goes up to ₹21,000/month.

Employer’s description

2 Trah K Kaam Hai,1St Router Pick Upaapko Ek Whatsapp Group Mai Lead Denge Jisme Client Ka Address Hoga Apko Call Kar K Batana Hai Ki "Mai Aa Raha Hoon" And Jake Router Collect Karna Hai2Nd Hai Address Verificationor Details K Liye Office Aana Hoga.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Complaint handling and Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Compensation

You will be paid ₹18,000 – ₹21,000 per month.

Key responsibilities

As a Field Executive, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Wakad, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Steel City Services Pvt Ltd.