Field Executive

Start your next role as a Field Executive with Steel City Services Pvt Ltd in Chinchwad, Pune. There are 3 open positions. Salary is up to ₹20,000/month.

Employer’s description

2 Trah K Kaam Hai,1St Router Pick Upaapko Ek Whatsapp Group Mai Lead Denge Jisme Client Ka Address Hoga Apko Call Kar K Batana Hai Ki "Mai Aa Raha Hoon" And Jake Router Collect Karna Hai2Nd Hai Address Verificationor Details K Liye Office Aana Hoga.

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Below 10th or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Male Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Chinchwad, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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