Field Executive

Looking for a Field Executive role in Kothrud, Pune? Steel City Services Pvt Ltd is hiring now. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

2 Trah K Kaam Hai,1St Router Pick Upaapko Ek Whatsapp Group Mai Lead Denge Jisme Client Ka Address Hoga Apko Call Kar K Batana Hai Ki "Mai Aa Raha Hoon" And Jake Router Collect Karna Hai2Nd Hai Address Verificationor Details K Liye Office Aana Hoga.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Ideal for freshers starting their career
• Below 10th or equivalent
• Skills: Active listening, Hindi and English, Verbal communication, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Position details

• Job location: Kothrud, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Steel City Services Pvt Ltd reviews applications regularly.