Field Executive

Steel City Services Pvt Ltd has an opening for a Field Executive based in Katraj, Pune. Freshers can apply. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

2 Trah K Kaam Hai,1St Router Pick Upaapko Ek Whatsapp Group Mai Lead Denge Jisme Client Ka Address Hoga Apko Call Kar K Batana Hai Ki "Mai Aa Raha Hoon" And Jake Router Collect Karna Hai2Nd Hai Address Verificationor Details K Liye Office Aana Hoga.

What we are looking for

• Freshers are welcome to apply
• Below 10th or equivalent
• Comfortable with Verbal communication, Hindi and English, CRM tools, Typing speed
• Male Only
• Basic English
• Freshers can apply

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Katraj, Pune, Maharashtra
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Steel City Services Pvt Ltd.