Team Leader

Start your next role as a Team Leader with Steel City Services Pvt Ltd in Viman Nagar, Pune. Salary is up to ₹25,000/month.

Employer’s description

We Are Hiring Team Leaders For Airtel Postpaid Customer Verification & Broadband Device Pickup Process. Job Role:* Handle Field & Backend Staff* Manage Daily Data And Lead Closures* Share Daily Reports With Senior Management* Ensure Same-Day Lead Completion* Maintain Smooth Operations In Assigned Locations* Handle All Area Work Without Complaints. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Typing speed, Verbal communication, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Work location: Viman Nagar, Pune, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1

Ready to start? Upload your resume and apply to Steel City Services Pvt Ltd today.