Telecaller

Join Steel City Services Pvt Ltd as a Telecaller in Sanjay Park, Pune. 3 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

We Are Hiring Backend Calling Executives For Airtel Broadband Device Recovery Process. Call Disconnected Airtel Broadband Customers.* Confirm Service Disconnection Status.* Inform Customers To Hand Over The Company Broadband Device.* Confirm Customer Address And Appointment For Pickup.* Share Confirmed Leads With Field Executives Throughwhatsapp. Languages : Marathi, Hindi, English

Skills and qualifications

• Open to freshers
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Sanjay Park, Pune, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 3

Apply today and take the next step in your career with Steel City Services Pvt Ltd.