Visa Counsellor

Stellar Peak Overseas is looking for a Visa Counsellor to join its team in New Chandigarh, Chandigarh. Salary is up to ₹30,000/month. The team is filling 5 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : International

What you will do

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: International
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International
• A calm under pressure, patient attitude

Position details

• Job location: New Chandigarh, Chandigarh, Chandigarh
• Vacancies: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Stellar Peak Overseas today.