Telecaller

Stepwise Consulting wants to bring on a Telecaller for its Raja Park, Jaipur team. Salary is up to ₹18,000/month. 10 candidates will be hired for this role.

In the employer’s words

Handle Outbound And Inbound Calls To Potential Clients.* Explain Services And Generate Leads.* Maintain Call Records And Follow-Ups.* Achieve Daily/Weekly Calling Targets.* Should Be Able To Communicate In English (Basic). 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi
• You are calm under pressure and patient

Your responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Raja Park, Jaipur, Rajasthan
• Job type: Full time
• Work type: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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