Manager

A new Manager role is open at Stocked Academy, Agra. Salary is up to ₹16,000/month. There are 2 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What you get

Compensation: ₹13,000 – ₹16,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• You are polite and calm under pressure

Job at a glance

• Job location: Agra, Uttar Pradesh
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

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