Telecaller

A new Telecaller role is open at Stockwin Company, Mota Varachha, Surat. Salary is up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory. | Languages : Gujarati

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Gujarati
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati
• You are customer-first and polite

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Location: Mota Varachha, Surat, Gujarat
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10
• Job type: Full time

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