Telecaller

Stone Diamond is looking for a Telecaller to join its team in Rajouri Garden, Delhi. The pay goes up to ₹18,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹17,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Active listening, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• A polite, patient attitude

Position details

• Job location: Rajouri Garden, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Stone Diamond reviews applications regularly.