Telecaller

Start your next role as a Telecaller with STR Education in Bhelupur, Varanasi. 4 candidates will be hired for this role. The pay goes up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job details

• Location: Bhelupur, Varanasi, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to STR Education. It takes less than a minute.