Field Collection Executive

A new Field Collection Executive role is open at Strategy Master Technologies, Krishnarajapura, Bengaluru. 5 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Who can apply

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Complaint handling, CRM tools, Typing speed
• Male Only
• No English required
• Freshers can apply
• You are customer-first and patient

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

What you get

You will be paid ₹17,000 – ₹25,000 per month.

Position details

• Location: Krishnarajapura, Bengaluru, Karnataka
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Strategy Master Technologies. It takes less than a minute.