Voice Process

Looking for a Voice Process role in Begumpet, Hyderabad? Stratsol Software Systems Pvt Ltd is hiring now. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

In the employer’s words

Role: Telesales Executive Voice Processexperience: 6 Months To 2 Yearslocation: Begumpet, Hyderabadsalary: Based On Current Ctc + Incentivesrequired Languages : Telugu ,Hindi , Englishkey Responsibilities Make Outbound Calls To Prospective Customers Generate Leads And Convert Them Into Sales Build And Maintain Good Customer Relationsh. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic, Sales | Languages : Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English

Salary

The salary for this role is ₹14,000 – ₹23,000 per month.

What you will do

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic, Sales
• Languages: Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English
• A patient, customer-first attitude

Job at a glance

• Job location: Begumpet, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 10
• Vacancies: 30
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Stratsol Software Systems Pvt Ltd.