Senior Telesales Associate

A new Senior Telesales Associate role is open at Stratwell Ls, Greater Kailash - 1, Delhi. There are 2 open positions. The pay goes up to ₹30,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English
• Someone polite and customer-first

Position details

• Location: Greater Kailash - 1, Delhi, Delhi
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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