International Voice Process Agent

Strive Business Solution has an opening for an International Voice Process Agent based in Nagavara, Bengaluru. 16 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. (Only Looking For The Candidates Who Is Having Any International Bio Voice Experience). 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : Hindi, English

Salary

Salary: ₹24,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: Hindi, English
• Someone polite and customer-first

Your responsibilities

As an International Voice Process Agent, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Job location: Nagavara, Bengaluru, Karnataka
• Openings: 16
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Strive Business Solution today.