Field Officer

A new Field Officer role is open at Structwel Designers And Consultants Private Limited (Structwel Designers & Consultants Pvt Ltd), Peenya, Bengaluru. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

• You'll identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Active listening, CRM tools and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Peenya, Bengaluru, Karnataka
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Structwel Designers And Consultants Private Limited (Structwel Designers & Consultants Pvt Ltd) reviews applications regularly.