Bpo Executive

Start your next role as a Bpo Executive with Student Cover in Sushant Lok I - Gurgaon, Delhi. The pay goes up to ₹20,000/month. 3 candidates will be hired for this role.

Employer’s description

We Are Looking For A Confident And Energetic Telecaller With Strong English Communication Skills. The Role Involves Handling Calls, Engaging With Customers, And Generating Leads Or Conversions Through Effective Communication. Good Command Of Spoken And Written English Strong Communication And Convincing Skills. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Sushant Lok I - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Vacancies: 3
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Student Cover.