Telecalling Executive

A new Telecalling Executive role is open at Student Cover, East Patel Nagar, Delhi. You can earn up to ₹20,000/month. The team is filling 10 vacancies.

Employer’s description

We Are Looking For A Motivated And Customer-Focused To Join Our Team. The Ideal Candidate Will Communicate With Potential And Existing Customers Over The Phone, Provide Information About Our Products Or Services, Answer Customer Queries, And Support The Sales Process. Make Outbound Calls To Prospective Customers And Handle Inbound Inquiries. Type : Sales, Outbound, Inbound | Languages : English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: English

Position details

• Work location: East Patel Nagar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based

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