Telecaller

Looking for a Telecaller role in Tollygunge, Kolkata? Study Free Consultancy is hiring now. The pay goes up to ₹15,000/month. There are 10 open positions.

In the employer’s words

We Need A Telecaller Who Can Call Properly In Hindi, Bengali And English. She Knows The Basics Of Computer And Have The Knowledge Of Handling Customer In A Gentle Manner.As A Telecaller, You Will Be The Primary Voice Of Our Company, Responsible For Reaching Out To Potential And Existing Customers To Promote Our Products Or Services. Your Main Goals. Type : Sales | Languages : Bengali, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Hindi and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Bengali, Hindi, English
• A customer-first, polite attitude

Day-to-day work

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Tollygunge, Kolkata, West Bengal
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Vacancies: 10
• Interview: 12:00 noon - 05:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Study Free Consultancy today.