Voice Process Associate

STV company has an opening for a Voice Process Associate based in Anna Nagar West Extension, Chennai. Freshers can apply. Salary is up to ₹18,000/month. The team is filling 30 vacancies.

Employer’s description

Voice Process Banking Loan Process Immediately Joining Female Telecallers. Type : Sales, Domestic, Outbound | Languages : English, Tamil

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Domestic, English, Outbound, Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound
• Languages: English, Tamil

Compensation

Compensation: ₹12,000 – ₹18,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Anna Nagar West Extension, Chennai, Tamil Nadu
• Openings: 30
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Working hours: 10:00 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — STV company reviews applications regularly.