Customer Support Executive - Voice ...

A new Customer Support Executive - Voice ... role is open at Subhadra Jobs Consultancy, Kudlu Gate, Bengaluru. The pay goes up to ₹25,000/month. Great for first-time job seekers. There are 15 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Hindi, English

Compensation

Compensation: ₹19,000 – ₹25,000 per month.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• A patient, polite attitude

Quick facts

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 15
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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