Customer Support - Voice Process

Subhadra Jobs Consultancy wants to bring on a Customer Support - Voice Process for its Shivaji Nagar, Bengaluru team. You can earn up to ₹18,000/month. 15 candidates will be hired for this role.

Employer’s description

Iring Customer Support Executives To Handle Customer Queries And Provide Voice Support Services. Candidates With Puc Or Any Degree Can Apply, With Average English And Malayalam/Marathi Communication Skills. Salary Offered Is 21,375 Ctc With 16,000 Take-Home, Rotational Shifts, And Work From Office. Type : Domestic, Inbound | Languages : Malayalam, Marathi, English

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Marathi, English
• A polite, patient attitude

Your responsibilities

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Subhadra Jobs Consultancy reviews applications regularly.