International Real Time Analyst(Rta...

Subhadra Jobs Consultancy is looking for an International Real Time Analyst(Rta... to join its team in Whitefield, Bengaluru. Salary is up to ₹33,000/month. There are 3 open positions.

Note from the employer

An Rta Is Responsible For Real-Time Monitoring And Intraday Management To Ensure Optimum Staffing, Agent Adherence, Queue Performance, And Achievement Of Service-Level Targets.Since You Have An Mis/Excel-Oriented Background, The Mis + Excel + Data Analysis + Real-Time Monitoring Parts Of This Role Are Particularly Important To Prepare. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• Someone patient and customer-first

Salary and benefits

Compensation: ₹27,000 – ₹33,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Position details

• Work location: Whitefield, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Subhadra Jobs Consultancy.