Junior Customer Support Executive

Subhadra Jobs Consultancy has an opening for a Junior Customer Support Executive based in Bommanahalli, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Urgent Hiring Call Now- 9022884198 Openings For Complete Inbound Customer Support, Understanding And Resolving The Queries Of The Customer Through Inbound Calls 6Days Of Working 1 Rotational Week Off. Type : Domestic, Inbound, Outbound | Languages : Gujarati, Malayalam, Tamil, Bengali, Marathi, Hindi

Salary and benefits

The salary for this role is ₹14,000 – ₹18,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, Gujarati, Hindi, Inbound, Malayalam, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Gujarati, Malayalam, Tamil, Bengali, Marathi, Hindi
• A polite, calm under pressure attitude

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: Rotational
• Openings: 30
• Employment type: Full time

Click Apply to send your profile to Subhadra Jobs Consultancy. It takes less than a minute.