Semi Voice Process

Subhadra Jobs Consultancy has an opening for a Semi Voice Process based in Shivaji Nagar, Bengaluru. You can earn up to ₹24,500/month. The team is filling 15 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Outbound, Inbound | Languages : Hindi, English

What you get

The salary for this role is ₹18,000 – ₹24,500 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15

Ready to start? Upload your resume and apply to Subhadra Jobs Consultancy today.