Voice Process Associate

Subhadra Jobs Consultancy is hiring a Voice Process Associate in Electronic City, Bengaluru. 20 candidates will be hired for this role. The pay goes up to ₹19,000/month.

In the employer’s words

Hi We Are Hiring For Customer Support. Type : Outbound, Inbound | Languages : Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• A customer-first, patient attitude

What you will do

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹17,000 – ₹19,000 per month.

Job details

• Job location: Electronic City, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Subhadra Jobs Consultancy.