Voice Process Associate

Subhadra Jobs Consultancy is looking for a Voice Process Associate to join its team in Hebbal, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹17,000/month.

Note from the employer

Voice Process :Education : 12Th And Above Experience : Freshers Language : Good English + Telugu /Kannada/Tamil /Malayalam Shift : Female (6 Am - 8 Pm) 9 Hours Of Rotational Shifts Male (6 Am - 1 Am) 9 Hours Of Rotational Shifts Salary : 16 Nthcab : Na Location : Hebbal. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• You are patient and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹17,000 per month.

Job details

• Location: Hebbal, Bengaluru, Karnataka
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Subhadra Jobs Consultancy.