Voice Process Associate

Looking for a Voice Process Associate role in Electronic City Phase II, Bengaluru? Subhadra Jobs Consultancy is hiring now. The team is filling 10 vacancies. You can earn up to ₹19,000/month. No experience? You can still apply.

Employer’s description

Hiring Customer Support Executives For Voice Process With Fluent English & Hindi Communication. Open For Graduates/Undergraduates With Freshers And Candidates Having 6+ Months Bpo Experience. Salary Up To 24,000 Ctc With Rotational Shifts, Weekly Offs, And Immediate Joining Opportunity. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

What you will do

As a Voice Process Associate, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹17,000 – ₹19,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English

Position details

• Job location: Electronic City Phase II, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Subhadra Jobs Consultancy today.