Voice Process Associate

Join Subhadra Jobs Consultancy as a Voice Process Associate in Hazratganj, Lucknow. Salary is up to ₹19,000/month. The team is filling 30 vacancies.

In the employer’s words

Hiring Customer Support Executives To Handle Seller Queries Through Calls, Chats, And Emails While Ensuring Timely Issue Resolution And Customer Satisfaction. Open To Graduates (Freshers & Experienced) With Good English & Hindi Communication Skills. Salary Ranges From 15,400 To 19,400 Ctc Per Month, With Rotational Shifts And Work-From-Office. Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Compensation

Salary: ₹15,500 – ₹19,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• You are patient and calm under pressure

Job at a glance

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30

Ready to start? Upload your resume and apply to Subhadra Jobs Consultancy today.