Key Account Manager

Subhadrajobs Consultancy has an opening for a Key Account Manager based in Shivaji Nagar, Bengaluru. Salary is up to ₹55,000/month. There are 20 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹50,000 – ₹55,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English and Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, English
• Someone customer-first and patient

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Subhadrajobs Consultancy reviews applications regularly.