Telecaller Inbound

Subhadrajobs Consultancy wants to bring on a Telecaller Inbound for its Salt Lake, Kolkata team. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, International, Inbound | Languages : Hindi, English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International
• Good English
• Freshers can apply
• Type: Domestic, International, Inbound
• Languages: Hindi, English

Compensation

The salary for this role is ₹16,000 – ₹18,000 per month.

Position details

• Work location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Openings: 30
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 1:00 PM | Monday to Saturday

Click Apply to send your profile to Subhadrajobs Consultancy. It takes less than a minute.