Voice Process Associate

Join Subhadrajobs Consultancy as a Voice Process Associate in Hebbal, Bengaluru. The team is filling 20 vacancies. Great for first-time job seekers. Salary is up to ₹16,000/month.

Note from the employer

Voice Process :Education : 12Th And Aboveexperience : Fresherslanguage : Good English + Telugu /Kannada/Tamil /Malayalam Shift : Female (6 Am - 8 Pm) 9 Hours Of Rotational Shifts Male (6 Am - 1 Am) 9 Hours Of Rotational Shiftssalary : 16 Nthcab : Nalocation : Hebbal. Type : Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, Telugu, English

Key responsibilities

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹16,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, Telugu, English

Job details

• Job location: Hebbal, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Subhadrajobs Consultancy.