Voice Process Associate

A new Voice Process Associate role is open at Subhadrajobs Consultancy, Marathahalli, Bengaluru. Great for first-time job seekers. The pay goes up to ₹24,000/month. There are 10 open positions.

In the employer’s words

*Flipkart Process* (Voice Process- )* Customer Support Languages- Fluent/ Exellent English & Hindi Communication Graduation Is Mandatory Experience - 0-1 Year Exp In Any Bpo Domain Salary - 28 Ctc 24 In Hand (1+ Yr Exp)24 Ctc20 In Hand (Fresher)6 Days Working 1 Day Off (Rotational)Shift Timing -8. Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹24,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• A calm under pressure, patient attitude

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Job location: Marathahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Subhadrajobs Consultancy reviews applications regularly.