Telesales Executive

Looking for a Telesales Executive role in Matigara, Siliguri? Subhmilan Matrimony is hiring now. The pay goes up to ₹20,000/month. Freshers can apply. The team is filling 10 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Outbound, Inbound, Domestic

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Female Only
• No English required
• Freshers can apply
• Type: Sales, Outbound, Inbound, Domestic
• Someone patient and polite

Salary

Compensation: ₹8,000 – ₹20,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Matigara, Siliguri, West Bengal
• Work mode: Office-based
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Subhmilan Matrimony today.