Telecaller

Subodh wants to bring on a Telecaller for its Patna Junction, Patna team. You can earn up to ₹20,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Hindi and English, Active listening, CRM tools and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone polite and patient

Key responsibilities

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Patna Junction, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to Subodh today.