Telecaller

A new Telecaller role is open at Successline Education, Pandri, Raipur. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹15,000 per month, based on skills and experience.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Verbal communication, Complaint handling and Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Quick facts

• Work location: Pandri, Raipur, Chhattisgarh
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Successline Education.