Telecaller

Sucess Express is hiring a Telecaller in Sayajigunj, Vadodara. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.

Requirements

• Open to freshers
• Tenth Pass or equivalent
• Skills: Typing speed, CRM tools, Hindi and English, Complaint handling
• Female Only
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Sayajigunj, Vadodara, Gujarat
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Sucess Express reviews applications regularly.