Senior Tele Caller

Suchita Educational services Pvt. Ltd. wants to bring on a Senior Tele Caller for its Kankarbagh, Patna team. 6 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Provide Guidance On Academic, Career, Or Personal Challenges To Students Or Clients. Conduct Assessments, Offer Solutions, And Build A Supportive Environment. Maintain Confidentiality And Document Progress. Mediceal Admission Counsellor. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and customer-first

Compensation

Compensation: ₹12,000 – ₹20,000 per month.

Roles and responsibilities

As a Senior Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Kankarbagh, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 6

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