Telecaller

Join Sudhanjali Enterprises as a Telecaller in Karawal Nagar, Delhi. No experience? You can still apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹8,000 – ₹12,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Hindi and English, CRM tools, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Job details

• Job location: Karawal Nagar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with Sudhanjali Enterprises.