Telecaller In Top Most Ngo

Sukachi Sawali Welfare Foundation has an opening for a Telecaller In Top Most Ngo based in Sadashiv peth, Pune. 21 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

We Are Seeking An Enthusiastic, Mission-Driven Telecaller Cum Volunteer To Lead Our Fundraising Efforts. In This Role, You Will Be The Voice Of Our Foundation, Reaching Out To Potential Donors, Explaining Our Ongoing Campaigns, And Inspiring To Contribute. Whether You Are An Experienced Or A Fresher With A Strong Desire To To Make A Difference.

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹10,000 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Verbal communication, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are patient and customer-first

Job at a glance

• Job location: Sadashiv peth, Pune, Maharashtra
• Openings: 21
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Sukachi Sawali Welfare Foundation today.