Telecaller

Join Sumeru Industries as a Telecaller in Nana Varachha, Surat. The pay goes up to ₹14,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Gujarati

What you get

Salary: ₹10,000 – ₹14,000 per month, based on skills and experience.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Gujarati, Hindi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Gujarati
• Someone patient and polite

Job at a glance

• Location: Nana Varachha, Surat, Gujarat
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Sumeru Industries.